Shipping and Payment

To ensure that our patrons get the best possible service and timely delivery of products, we ship all our orders through trusted courier services. 


Domestic Shipping:

  • We offer absolutely free shipping across India for orders above the value of ₹2990.
  • In case the order value is under ₹2990, we charge a shipping fee of ₹290 irrespective of the size and weight of the products or the domestic location of delivery.
  • After an order has been placed, we ship it within 3-10 working days.
  • Our patrons can expect the order delivery in approximately 1-3 weeks from the date of order placement.
  • The orders are dispatched to the shipping address provided by the customers at the checkout page.

*Note: Saturdays, Sundays, & Public Holidays are not counted as working days in case of deliveries.


International Shipping:

  • For international orders, we charge a shipping fee which is based on the product weight or volumetric weight of the order as well as the country where the order has to be shipped.
  • Duties & Taxes such as customs duty etc. are not included in your order i.e. the product prices on the website are exclusive of import duties.
  • The customers must pay all the applicable duties & taxes directly to the courier company at the time of order delivery.
  • In case a customer refuses to pay these charges and therefore delivery is incomplete, Threads and Tassels will not entertain any refund request.
  • Once an order is received, we will ship it within 3-10 working days. The duration of delivery for International orders depends upon the location of delivery and hence will be shared upon order placement or enquiry.
  • The orders are dispatched to the shipping address provided by the customers at the checkout page.


Tracking Of Shipment:

  • Once a purchase has been made and completed, Threads and Tassels will send a confirmation email to the buyer’s registered email ID.
  • Once the order has been shipped, the tracking details of the shipment will be shared with the customers on the registered email ID or phone number.
  • Customers can track their order through the tracking details shared by Threads and Tassels.
  • We request our patrons to ensure that the correct delivery address, pin code/zip code and other contact details are submitted by them to ensure smooth delivery of their order.


Payment Information:

  • We accept cash on delivery (COD) for orders with values up to ₹5990. For orders above ₹5990, we do not accept cash on delivery (COD).
  • For orders within India, we accept all major debit & credit cards (including Mastercard, Visa & American Express), net banking options across major banks and recognized Wallet & UPI options.
  • For all International orders, we accept major Credit Cards (including Mastercard, Visa & American Express). We also accept payments via PayPal and PayU (third party payment gateways).